Posts Tagged ‘E-Commerce’

Ultimate Guide: E-Commerce By The Numbers

September 1st, 2009

Google AdWord Fuzzy Math

Here is a guide to ecommerce by the numbers that can make it or break it.

Cost Per Click (CPC)

The first metric to look at us your average cost per click. You will want to optimize your different advertising channels to try and get as low of a CPC as possible. If you can lower your average CPC, you can purchase more clicks for the same budget. You can accomplish this by lowering bids on very generic search terms and adding many long tail keywords to your campaigns and Ad Groups. In addition you should try to use ad few Broad Match terms as you can get away with.

Click Through Rate (CTR)

Once you’ve lowered you average CPC, you should concentrate on getting the highest Click Through Rate possible. In order to boost your CTR, you can test different Ad Copies and see which ones perform better. You can also try Dynamic Keyword Insertion to help make your ad copy more compelling. Keep in mind that a higher CTR will help lower your average CPC because it will contribute to your overall Quality Score. If you have Broad Match terms, you will want to utilize the Search Query Performance report to fine tune keywords that will display your ad.

Conversion Rate (CR)

Note: If you don’t have Conversion Tracking set up, you won’t have a way to track this.

Once you have tracking set up properly you will be able to see how many visitors turn into customers. A good number to aim for is 2%, although it can vary a lot from industry to industry. Most analytics software does not track phone sales out of the box, so your conversion rate might be higher than what you see on your reports.

You can boost your conversion rate by optimizing your landing pages and checkout flow. The goal is to ensure a smooth passage from the landing page to the checkout confirmation. You can do this by highlighting your call to action (i.e. Add To Cart, Buy Now) and eliminating the possibility for the consumer to get lost by clicking on irrelevant links.

Average Order Value (AOV)

If you can raise your average order value by upselling each order with additional items an accessories, it can have a positive impact on your total sales volume. It’s simple, try to get more out of your existing customers before trying to get new ones.

Bottom Line:

Lower Cost-Per-Click + Higher Click-Through-Rate + Higher Conversion-Rate + Higher Average-Order-Value = Much More Revenue.

4 Easy Plugins To Convert WordPress Into An E-Commerce Platform

August 27th, 2009

WordPress is a very cool blogging platform. Most people know it can be used as a CMS, but do you know that it is really simple to use WordPress as a shopping cart? Here are 4 simple plugins that convert WordPress into an e-commerce platform.

1 – Shopp

Shopp-WordPress-Plugin

Extension Page | Sample Site | Price: $55.00

2 – WP-eCommerce

WP-eCommerce-WordPress-Plugin

Extension Page | Sample Site | Basic Version: $0.00 - Additional Modules Can Be Purchased

3 – eShop

eShop-WordPress-Plugin

Extension PageSample Site | Price: $0.00

4 – The Market Theme

The-Market-Theme WordPress Plugin

Extension Page | Demo | Price: $55.00

5 Site Design Tips To Boost Conversion Rates

July 27th, 2009

Shopping Cart

With any ecommerce site there are a lot of variables that can contribute to the conversion rate. Here are some tips to help you get the most out of your site.

Speed

Page load times are very important. We live in a very fast paced world. If your pages take too long to load people will leave before the page is even done.

Landing Page

Ensure that your landing pages are highly relevant to your visitors. Make sure that your site is easy to navigate with as few clicks as possible. Always try to show pertinent information above the fold.

Call To Action

Always make sure that your call to action (i.e. Add To Cart, Buy Now buttons) are high enough on the page that it can be seen as soon as the page loads without scrolling down.

Trust

People need to be able to trust you. Display your approval seals where they will be visible right away. You can display your SSL seal, your Hacker Safe seal, your seal from customer review sites. Extend the trust from these brand names to your site.

Easy Checkout

Simplify your checkout process by consolidating it in to as few pages as possible. Only ask pertinent information and offer multiple payment types such as Google Checkout, PayPal Checkout Express, BillMeLater etc…