Posts Tagged ‘Comparison Shopping’

Quick Tip For Comparison Shopping Engine Performance

April 22nd, 2010

Comparison shopping engine campaigns can drive tons of traffic — Are you getting sales? That’s the question. We hope the answer is yes. When it’s not, here’s a quick tip to remove under-performing items.

You can get better results by removing all items under a specific price. For example, if you sell sneakers you may also have socks in your feed which are getting a lot of clicks that doesn’t translate into revenue. What you can do is remove all items under $10 from your feed. You’ll get less clicks which in effect will cost less. You will probably end up with the same amount of sales. Your best bet is to try this for a few weeks and see how it performs.

Another great idea is to run a kill-report every few weeks.

Flit.com Attempts New Spin On eCommerce Comparison Shopping

February 10th, 2010

Scott Riley is a member of the ZippyCart Content Team – a Daily news team that provides up-to-date news and information about the eCommerce industry. ZippyCart is an ecommerce shopping cart comparison site that reviews and ranks ecommerce solutions for online merchants.

As more and more people flock online to look for the best deals at eCommerce sites, many have used various shopping comparison sites to hunt for the lowest price. Well a new site, Flit.com, is trying to put a new twist on the comparison shopping model by letting consumers compare stores as opposed to individual products. When a user arrives at the site they are presented with a search box to enter the product they are looking for. The unique twist comes in the search results where, instead of listing out the product prices and where to buy it, Flit just lists the companies selling it, without providing prices. The site is very much geared toward the eCommerce shopper who loves certain merchants and prefers to shop based on a trusted provider over finding the lowest price. Many are comparing Flit to a faster version of the mall shopping experience, but in an online environment, because consumers can quickly be presented with all of the stores that carry the item in question. The benefit is that consumers now do not have to drive to the mall to compare at their favorite stores.

However many wonder how this comparison shopping model will survive, since consumers have to spend so much time clicking into individual stores just to compare prices. This is in stark contrast to normal comparison shopping where a user can do a product search on Google, which will then return the actual products and prices, and the option to sort by brand in the left hand navigation. Flit.com requires shoppers to go view each store one by one, where they have to click excessively to find and compare what they are looking for. On top of this, unless they are keeping a running list of their findings, truly comparing prices becomes increasingly difficult with each click.

One thing Flit.com does very well is keep track of all user shopping history including which ecommerce sites they enjoy shopping at the most. Fans of the site need not worry, as it is expected to get improved functionality next month by giving users the options to view side-by-side product comparisons combined with the store shopping experience. Overall the feedback is mixed with the first launch of the product, but Flit.com has the framework and potential to become an amazing ecommerce comparison shopping site, where consumers will love to shop.

Boost Your ROI & Get Your Money’s Worth From PriceGrabber

November 12th, 2009

PriceGrabber.com LogoPriceGrabber is one of the top-tier Comparison Shopping Engines, they command 5 million unique monthly visitors (it jumps up to about 8 million during the holiday season). Out of all the different shopping engines, I have seen the best ROI from PriceGrabber. Here are some ideas on how to boost your performance on PriceGrabber.

PriceGrabber Traffic Chart: Compete

Product Categorization

The hardest part about syndicating products to all the Comparison Shopping Engines (CSE), is categorizing products properly according to each individual taxonomy. When you invest the extra time and categorize everything correctly, you will definitely see a boost in your click-through rate and conversions. If you have a large data feed you should consider mapping your categories to the corresponding category on PriceGrabber.

Merchant Logos

When a customer comes to a page comparing product prices from 10 sellers, the merchant logo option will help your listing stick out. Logos are not free though, PriceGrabber charges an additional $0.10 per click logo listings. However, like everything else in life: you get what you pay for. Logo listings have historically show higher conversion rates than products listed without them.

Merchant Reviews

It is imperative to maintain a positive rating on PriceGrabber as well as all CSEs. Not all customers shop by price only, sometimes a customer will pay a few dollars more to purchase from someone with a higher rating than you. The best idea is to push your customers to review their purchase.

PriceGrabber is one of the few CSEs that offer the ability to have your products listed with a Featured Seller status. You will need to talk to your PriceGrabber account representative to get pricing information and sign up for it. In the categories that I have tried Featured Seller product listings I have seen a boost in conversions, although I’m not sure what kind of performance it would have in a heavily saturated category such as digital cameras and iPods.

PriceGrabber-Featured-Seller

Does PriceGrabber work for you? Tell us in the comments.

Get Your Products Listed First On PriceGrabber

August 5th, 2009

Being a new merchant on most comparison shopping engines can be frustrating because when you have no click through history or ratings your products show up pretty far down on the page. There some tricks you learn along the way, here is one that can be helpful for comparison shopping engines that group merchants offering the same product on to one page. PriceGrabber is the first to come to mind.

Product Research

The first thing to do is research your product category and look for trends on how the search results are displayed. You are looking for this:

PriceGrabber: First Result From Group Of Sellers

PriceGrabber: First Result From Group Of Sellers

Most consumers will click on the first result, that’s where you’ll want to be.

Top Placement

In order for PriceGrabber to show your product with the first results of grouped merchants, you’ll need to make sure that you are using the same SKU as well as brand name spelling. If you have the same info, you’ve done it, you will now be in the first result.

Stick Out

Now you are on the first search result, you’ll want to try and get you products to stick out from the other merchants on the pages. You can do this by adding your logo or a discount promo message.

PriceGrabber: Compare Products Page

PriceGrabber: Compare Products Page

Maximize Your ROI On Comparison Shopping Engines

July 22nd, 2009

Apples And Oranges

Comparison Shopping Engines (CSE) are a great marketing channel to promote the products you are selling. Most CSEs work on a pay per click model with rates varying by category. Because the CSE gets paid per click they try to drive as much traffic as possible and for most part it is targeted traffic. However, when you have a large product feed you will have a lot of products with many clicks and no return on investment (ROI). There are several thing you can do to rectify this.

Competitive Analysis:

The first thing to keep in mind is that people go to Comparison Shopping Engines to… Compare Prices! You will want to map out your competitive landscape and ensure that you are priced competitively. An item priced a penny cheaper than the competition will show up much higher on the page. Some websites will advertise the same product significantly cheaper just to lure the customer in and then tack on a ‘shipping/handling/processing’ charge. Make you your price looks competitive from the first glance on the CSEs.

Consumer Ratings:

Another thing consumers compare on CSEs ar your store ratings. Those little stars can make the difference between night and day. When a consumer sees 4 or 5 stars, they feel comfortable purchasing from you even though they never heard of you before. You should always push your happy customers to leave reviews for you because as a general rule of thumb, only pissed off customers go out of there way to leave reviews about their shopping experience. One additional reason to strive for positive reviews (aside from having happy customers) is that most CSEs incorporate store reviews into their ranking algorithms and will display your products higher on the page because of it.

Categorization:

Always make sure that your products show up in the correct categories. When an item is not categorized properly you will start receiving unwanted clicks that will not convert into sales. On the flip side, if your items are categorized properly you will receive much more qualified traffic and it will have a much better ROI. However you generate your feeds it will be in your best interests to map your sites category structure to each CSE.

Kill Reports:

When you have a large number of products in your feed it becomes imperative to run Kill Reports on a constant basis. A Kill Report is a performance report from any tracking software that contains the following columns:

  • SKU (Identifying ID)
  • Amount of Clicks
  • Cost
  • Amount of Orders
  • Revenue
  • Brand Name (optional)

What you will now need to do is analyze which items are not worth the cost based on a threshold that you define. For example any item with more that 50 clicks and no revenue, or any item with a cost of more than 50% of revenue produced. Once you come up with a magic formula that works for your business, you should run a Kill Report once or twice a month and exclude those items from future feeds. Something to keep in mind, is that if you see a specific brand performing poorly consistently over time you may want to exclude all that brands products from your feed. Results vary from CSE to CSE so I would suggest running a separate report for each CSE.